Terms and Conditions

By using this website you signify your consent to these terms and conditions. Do not use this website if you do not agree with all the terms and conditions set out below

The contents of these pages are owned in full by Muddy Puddles Ltd, Company number 4686418 whose registered office is at 85 Great Portland Street, London, W1W 7LT

All rights, including copyright, found in this website are owned by or licensed to MUDDY PUDDLES. Any use of this website or its contents, including copying or storing them in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of MUDDY PUDDLES. You may not modify, distribute or re-post anything on this website for any purpose. You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this Website, by any third party. No part of this Website may be reproduced or transmitted, in any form, for any other purpose.

MUDDY PUDDLES does not warrant or represent that use of materials displayed on this website will not infringe rights of third parties.

MUDDY PUDDLES uses reasonable endeavours to maintain the accuracy of its website but no warranties or representations are given as to the correctness, accuracy or reliability of its website or otherwise.

Neither MUDDY PUDDLES nor any other person included in the creation, production or delivery of this website is liable for any direct, indirect, special, incidental or consequential damages arising from your access, use or inability to access or use the MUDDY PUDDLES website. MUDDY PUDDLES shall not be liable for any damage to or viruses which may infect your computer or other equipment on account of your access, use or browsing of the website or downloading of any material from it. Nothing in these conditions shall exclude or limit the liability of any party for personal injury or death arising from its negligence or for fraud.

Any communications which you transmit to MUDDY PUDDLES by e-mail or otherwise shall be non-confidential and non-proprietary. Anything you transmit to MUDDY PUDDLES may be used for any purpose provided that personal information shall be used strictly in accordance with the privacy policy of MUDDY PUDDLES from time to time. MUDDY PUDDLES may use any ideas concepts, know-how or techniques contained in any communication which you send to MUDDY PUDDLES for any purpose whatsoever, no responsibility for the contents of any off-site pages or any other sites linked including but not limited to developing, manufacturing and marketing products using such information.

MUDDY PUDDLES has not reviewed all sites linked to its website and accordingly accepts no responsibility for the contents of any other sites linked to the MUDDY PUDDLES website. The inclusion of a link to any other site does not imply an endorsement by MUDDY PUDDLES of any such websites. Your linking to any other off-site pages or other sites is at your own risk. MUDDY PUDDLES reserves the right to change its website and to amend these terms and conditions of usage from time to time without notice.

This website is intended for use by UK residents only and only in relation to their activities within the UK. 10.There is no charge imposed by us for access to this website, but you must pay for the cost of your own communications link used to access this site.

The MUDDY PUDDLES logo, PuddlePac, PuddleFlex and Made For are UK registered trademarks of Muddy Puddles Limited. Other trademarks and logos shown on the site are either owned by the Company or a third party No rights are granted to use any trade marks on this Website without the Company's prior written consent.

This website and these terms and conditions of usage are governed by English law and the English courts shall have exclusive jurisdiction in respect of the same.

The prices shown on this website are suggested UK retail prices inclusive of VAT. They do not include any delivery charges.

All items on this website are subject to availability, and all dimensions are approximate.

We reserve the right to alter sizes & specifications without prior notice.

Age recommendations where stated are intended as a guide only.

You can cancel your order within 14 days after the day you received your order in line with the Distance Selling Regulations. If you are based within the EU and you cancel the whole order, we will refund the postage costs for the order. If you paid for express delivery, we will only refund the cost of standard delivery. The cost of returning the order back to us is the customer's responsibility. We will not refund any postage and packing charges if you cancel after the 14 days allowed under the Distance Selling Regulations or if you only cancel part of your order. You will have to let us know in writing about the cancellation and your order must arrive back to our warehouse before we are able to process the refund.

While every reasonable effort has been made to ensure that all products and prices are correctly communicated on the MUDDY PUDDLES website and printed catalogue, MUDDY PUDDLES reserves the right to correct any errors or misprints and adjust prices accordingly, as and when is necessary.

Any offers or promotions run on the MUDDY PUDDLES website or in MUDDY PUDDLES printed communications, cannot (unless otherwise stated) be used in conjunction with any other offer or promotion. Muddy Puddles reserves the right to apply minimum spends or product restrictions to any offer or promotion. Discounts cannot be applied retrospectively.

 

Giveaways

Fill in our survey for a chance to win a one-year National Trust family membership (November 2024)

The giveaway event (the "Promotion") expires at 11.59pm on 24th November, 2024. One winner will be selected randomly by the Muddy Puddles Team. The prize is one one-year National Trust Family Membership (Two adults (aged 18+) living at the same address and their children or grandchildren (17 or under). Under 5s go free.). The prize is subject to availability. The result of the draw will be final and based on those entries received rather than those submitted. Muddy Puddles accepts no liability for late, lost, misdirected, incomplete, offensive or illegible entries; (b) any and all electronic, network, computer or other technical malfunctions or any human error that may occur upon collection, processing and transmission of data; or (c) any type of graphical or other error in the printing of the Promotion or in administration of the Promotion. No communication will be entered into regarding the winning entry. There is no cash alternative and no purchase is necessary to enter into the competition. One entry per email address. The Promotion is open to all UK, Ireland and Channel Island residents aged 18 or over, except employees of Muddy Puddles Ltd, agencies, anyone connected with the giveaway, their immediate family, or any person or company associated with any competitions or prize draws. The winner will be selected and contacted via email by 30th November, 2024. If the winner fails to respond within 10 working days, an alternative winner will be selected.