Shipping Policy
SHIPPING TO UK
What delivery options do I have?
| Royal Mail Second Class Delivery (standard delivery) | 3-5 working days | £4.50 per order (free on orders over £60) to all mainland UK addresses |
| Royal Mail 1st Class Delivery | 1-2 working days | £5.95 per order |
| Next Working Day* delivery service for orders placed before 2pm | Next working day (order before 2pm) | £8.00 per order (a signature will be required for these parcels) |
| Saturday delivery** | Next Saturday (order before 2pm) | £10.00per order (a signature will be required for these parcels) |
*If you select Next Working Day Delivery, your order placed after 2pm on a Thursday or before 2pm on a Friday will be delivered on the following Monday. Orders placed after 2pm on a Friday will be delivered on the following Tuesday.
**If you select Saturday Delivery, your order will be delivered on Saturday providing your order was placed before 2pm on Friday. If you place your order after 2pm on Friday, your order will be delivered on the following Saturday.
Please note, we are unable to offer Next Working Day delivery and Saturday delivery service for the Scottish Highlands & Islands and Northern Ireland. Other selected postcodes may also be excluded from this service. Deliveries to the Isle of Man are £15.00 per order.
SHIPPING TO IRELAND
| Ireland Delivery (standard delivery) | 3-5 working days | €6 per order |
All import taxes and duties are paid by Muddy Puddles.
Please note that we do not offer a free returns policy to orders placed outside the UK. Please contact us on 01299 407150 or email us at customerservices@muddypuddles.com. This does not affect your statutory rights as a consumer.
SHIPPING TO EUROPE
We deliver to the following European countries: Austria, Belgium, Bulgaria, Croatia, France, Germany, Italy, Luxembourg, Netherlands, Slovakia, Slovenia, Spain.
Delivery costs €6 for orders under €800 and €50 for orders over €800. All import taxes and duties are paid by Muddy Puddles.
Please note that we do not offer a free returns policy to orders placed outside the UK. Please contact us on 01299 407150 or email us at customerservices@muddypuddles.com. This does not affect your statutory rights as a consumer.
SHIPPING TO THE USA
Our delivery charge to the USA is $15 per order. Please note, we are unable to ship to PO Box addresses.
SHIPPING TO REST OF THE WORLD
Our delivery charge to the Rest of the World is £50 per order. Please note, import duties may be payable on your order. We are unable to ship to PO Box addresses.
Please note that we do not offer a free returns policy to orders placed outside the UK. Please contact us on 01299 407150 or email us at customerservices@muddypuddles.com. This does not affect your statutory rights as a consumer.