Shipping Policy

SHIPPING TO UK

What delivery options do I have?

Royal Mail Second Class Delivery (standard delivery) 3-5 working days £4.50 per order (free on orders over £60) to all mainland UK addresses
Royal Mail 1st Class Delivery 1-2 working days £5.95 per order
Next Working Day delivery service for orders placed before 2pm Next working day (order before 2pm) £8.00 per order (a signature will be required for these parcels)
Saturday delivery Next Saturday (order before 2pm)  £10.00per order (a signature will be required for these parcels)

 

If you select Saturday Delivery, your order will be delivered on Saturday providing your order was placed before 2pm on Friday. If you place your order after 2pm on Friday, your order will be delivered on the following Saturday.

 

Please note, we are unable to offer Next Working Day delivery service for the Scottish Highlands & Islands and Northern Ireland. Other selected postcodes may also be excluded from this service. Deliveries to the Isle of Man are £15.00 per order.

 

To track your order click here.

 

SHIPPING TO IRELAND

 

Ireland Delivery (standard delivery) 3-5 working days €6 per order

 

Please note that we do not offer a free returns policy to orders placed outside the UK. Please contact us on 01299 407150 or email us at customerservices@muddypuddles.com. This does not affect your statutory rights as a consumer.

 

SHIPPING TO EUROPE

Please note, deliveries to the rest of the European Union are temporarily unavailable due to Brexit. We hope to be able to serve you again very soon!

Where available, our delivery charge to European countries is £15 per order in Europe Zone 1, £25 per order in Europe Zone 2 and £50 per order in Worldwide zone 1. Please input your address at checkout for the exact delivery charge for your area.

Please note that we do not offer a free returns policy to orders placed outside the UK. Please contact us on 01299 407150 or email us at customerservices@muddypuddles.com. This does not affect your statutory rights as a consumer.

 

SHIPPING TO REST OF THE WORLD

Our delivery charge to the Rest of the World is £50 per order. Please note, import duties may be payable on your order. We are unable to ship to PO Box addresses.

Please note that we do not offer a free returns policy to orders placed outside the UK. Please contact us on 01299 407150 or email us at customerservices@muddypuddles.com. This does not affect your statutory rights as a consumer.